Know Your Customer (KYC) Norms for Shipment Clearance

All shipments sent from or received into India need KYC documents (Government recognized Identity and Address proof) to be presented to Customs during shipment clearance (reference: Customs Circular No. 9/2010).

Absence of these documents will mean clearance delay as shipments will go into Customs Bond until KYC documents are provided by the shipper or consignee based in India.

Kindly upload the necessary documents from your desktop or smart phone.

The below table provides more information about KYC documents required for shipment customs clearance. As a shipper or consignee, you can refer to the type of document that you need to submit based on type of your organization - in the table below.

Extract of Circular No.9/2010 - Customs dated 8th April 2010 on KYC norms for Courier issued by Indian Customs
Please see documents applicable for your type of Organization
  Sl. No    Type/Form of organization    Documents to be obtained (Any 2 documents)
   1    Individual    (i) Passport
   (ii) PAN card
   (iii)Voter's Identity card
   (iv) Driving license
   (v) Bank account statement
   (vi) Ration Card



   (i) Certificate of Incorporation
   (ii) Memorandum of Association
   (iii)Articles of Association
   (iv) Power of Attorney granted to its managers, officers or employees to transact business on its behalf
   (v) Copy of PAN allotment letter
   (vi) Copy of telephone bill


   Partnership firm

   (i) Registration certificate, if registered
   (ii) Partnership deed
   (iii) Power of Attorney granted to a partner or an employee of the firm to transact business on its behalf
   (iv) Any officially valid document identifying the partners and the person holding the Power of Attorney and their addresses
   (v) Telephone bill in the name of firm/partners


   Trust foundations

   (i) Certificate of Registration, if registered
   (ii) Power of Attorney granted to transact business on its behalf
   (iii) Any officially valid documents to identify the trustees, settlers, beneficiaries and those holding the Power of Attorney, founders/managers/directors and their addresses
   (iv) Resolution of the managing body of the foundation/association
   (v) Telephone bill

Additional documents mentioned below are required to be scanned and self-attested by authorized signatory before uploading.

1. Authorization Letter*

2. Indemnity Letter (If the IEC copy is not available)*

You can download a ready template of the Authorization Letter and Indemnity letter after you have logged in.


1. Documents marked with an asterisk (*) are mandatory

2. All documents need to be self-attested (stamped and signed by authorized signatory)

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